Books,
Videos and DVDs
If for any reason you are unhappy with a book, purchased from cpaceramics.com
return it to us within 14 days from the date of receipt, in its original
condition as sold and we will exchange it or issue a full refund, less
cost of postage.
We are unable to exchange videos or DVDs unless defective.
If your goods are defective, damaged or not what was ordered we will exchange
the product or issue a full refund including delivery charges upon return
of the item.
Ceramics
If for any reason you are unhappy with a ceramic purchased from cpaceramics.com
return it to us within 28 days from the date of receipt, in its original
condition as sold and we will exchange it or issue a full refund, less
cost of postage.
In the unlikely event that your ceramic purchase has been damaged in transit
we will exchange it or issue a full refund to you including delivery charges
upon return of the item
Refunds will be paid within 30 days of receipt of the returned order.
This returns policy does not affect your statutory rights.
How to return items
Call Contemporary Ceramics on 020 7437 7605 or e-mail info@cpaceramics.com.
The staff will advise you on how best to return the unwanted item.
You can also return your order in person to Contemporary Ceramics at the
above address. Please take the Sales Invoice received with your order and
let the in-store staff know you ordered the item from cpaceramics.com.
They will process your exchange or refund immediately. |